Used e-bike
for delivery
from $590
Enjoy a battery that lasts up to 60 miles
and after-sale service.
Enjoy a battery that lasts up to 60 miles
and after-sale service.
Used e-bike
for delivery
from $590
Enjoy a battery that lasts up to 60 miles
and after-sale service.
Get your e-bike easily
Pick up your e-bike
or order delivery for $35
Rest assured of the quality
Best performance for 100%
of used bikes!
Moov-2
Used (Refurbrished)
Battery life
up to 6 hours
50 miles
Speed
20 MPH
Brake system
Mechanical
brakes
Breeze
Used (Refurbrished)
Battery life
up to 8 hours
60 miles
Speed
25 MPH *20 for NJ, Philly
Brake system
Hydraulic
brakes
What you get:
Free test ride
After-sale service
Assembled e-bike
Buy now, start earning more, and pay later with Acima or Klarna.
Or opt for ratel Split Payment program: 2 months x $395!
Second day using the bike and it won’t unlock no matter what I do, I showed them a video of me doing it correctly. It was still early to pick up the bike and they refuse. Costumer service is trash they make you wait for 2 hours pretending like they are talking to a team of theirs and then ghost you. Now I have to leave the bike somewhere until tomorrow hoping it doesn’t get robbed smh.
Steven Plays
5 November 2024
Great customer service, worked with me despite technical issues (out of their control) and stayed overtime to fix it, wonderful staff and business 10/10 would recommend
Gabriel Obande
24 October 2024
This place deserves less than 1 star. They are scammers, liars and exploiters. They also pay for reviews (At every location they offer store credit for reviews) I rented an ebike from them for the summer, never crashed once. Kept it inside overnight, never even got as much as a flat tire on it. At the end of the summer I rode the bike back to the shop, the person told me the bike was in excellent condition and sent me my release documents. Two weeks later I get an email claiming there was damage to the bike, and I was responsible for paying the damages. They said if I paid by the end of the month I would get a discount. Although I knew I did not cause any sort of damage whatsoever, they threatened me with legal action so I paid it to avoid any hassle. It was about $60 after the discount. Almost two months later, I get another invoice for $191. The damages were repeated from the first invoice + some new ones. I emailed them stating I refuse to pas as I already paid for the supposed damages, but I got an email back with the same script as the first. Threatening legal action, and offering a discount if I pay by the end of the month. I refuse, and they respond with the following: “Hello we are reviewing your invoice and will inform you of the outcome thank you for your feedback” Then two days later, my credit card is charged $191 without explanation or authorization from my part. TLDR: I will be pursuing legal action against this company and I strongly suggest everyone avoids dealing with this company as they are scammers. I returned the bike in perfect condition 2 months ago and still being charged for it today.
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Amine Benmouloud
22 October 2024
I love my new bike. Shout out to Guy from customer support. He was very polite, calm, and made sure my bike got delivered smoothly. The bike moves fast even on 1 gear. 😍Thanks ratel.
Rulet Sparkz
27 August 2024
Let me start with saying that waited two days for my new ratel bike but worth the while. Now me and my babe can ride around the city in style. Thanks Henry ! Really I know I have you a hard time but we love you hehe .. PS will send folks to earn that bonus cash money.
Shannon Martinez
1 August 2024
At first I was hesitant to come by due do some of the reviews. I decided to come by. I came in for a new delivery bag and Carla was so nice and made the process quick and transparent. Her customer service skills are Gold Status. I might come back for a e-bike next time. 5 stars received fairly. You guys rock 😁😁
Jordan Corporan
10 July 2023
Customer service was Fantastic from I walked in the door. Marlene, was very helpful in explaining the services available and payment plans. I would refer them to anybody
A Bb
30 June 2023
If you meet Elijah, He's Awesome & helped me out with all the steps i needed to retrieve my Bike Fast. He was very well mannered and respectful .. customer service was excellent & Everything was Straight to the Point ..Bike looks Great & Perform Very Well 👍🏽 💯
MoneyChaser100 4life
18 March 2023
Best rental bike service. I got my first ebike here, it's been almost a month and the bike has performed in excellent condition. The battery has last me almost an entire day doing deliveries and haven't take it for a repair once. The brakes and gears are always on point. I will recommended ratel over other bike services to anyone planning to rent an ebike.
Christian Paredes
15 March 2023
I have been with them since November and they are great. Friendly service. Anytime I have a problem with the bike, they fix it on the spot. Marlene is perfect.
Harold D
10 March 2023
I have a good experience with this company. I have rented a faster e-bike, by which I earned good money by servicing delivery. They also provide a good quality bag, phone holder and locker. I am going to use the services of this company in the near future.
Aziz Amonov
7 March 2023
Coming to ratel e bikes was amazing!!! Elijah that works there was very helpful and knowledgeable about their E-bikes!! I would recommend anybody to come in here and rent one of there E-bikes. You won’t be disappointed..
Danielle Jones
18 February 2023
Over all a good service 👌 the staff and customer service Are very informative. The bike itself operates very well considering common wear and tear i.e. Flat tires some basket screws falling out as you ride pretty much from vibration. As for operation the bike moves well and you can get a full 8 hours using pedal assist. I would recommend it to anyone who needed to earn extra money on the side and wanted a delivery bike Without having to commit to a permanent purchase.
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Bambu Jax
15 January 2023
Great price affordable and great durable bikes, highly recommended after my first time using! Elijah is the best too! He was super helpful throughout the whole rental process and made sure I knew how to use the bike, the ins and outs, and what to do to keep the bike safe and use it safely. And, a few things I forgot like how to turn on the headlights and whatnot, and I emailed Elijah and he immediately got back to me, so I really appreciated his superb customer service, Elijah is the man! Super highly recommended, the folks there are all great, and Elijah and Henry will make sure you're taken good care of, will definitely tell all my friends about this!
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0 0
13 January 2023
The bike is very smooth and is faster than I expected! Ashley helped me sign up for my subscription and was very friendly! I will definitely be doing a lot of deliveries on this bike!
joshua freeman
26 December 2022
ratel is one of the best. I assure you. You can go and try your bike. They are one of the best and the service and the best. Any damage will be fixed on the same day. I was punctured on a tire and when I went in 20 minutes it was ready. You won't regret going to get yours.
imanol encarnacion
4 October 2022
There’s a ratel near you
7 results in North America
New York
California
British Columbia
Unit 200 12500 Vickers Way, Richmond, BC, V6V 1H9
Address: Ratel E-Bikes Rental in Richmond
Unit 200 12500 Vickers Way, Richmond, BC, V6V 1H9
Working hours:
Mon - Sun 10AM - 6PM
Ontario
Returns are not available for used bikes.
You can pick up your e-bike at one of our offices in New York, New Jersey and Philadelphia, or you can opt for door-to-door delivery for $35 in these cities.
Our used bikes are high-quality refurbished bikes. A refurbished bike is a thoroughly inspected and restored pre-owned bicycle, ensuring reliable performance with a meticulous 30-point checklist.
You can pay using a credit or debit card issued in your name. We don't accept cash, checks, or prepaid cards.
Book my e-bike
We'll confirm your booking with a phone call.
Get your ride without any hassle –
no SSN required!
Step 1
Reserve your e-bike now
Step 2
Confirm your booking
Step 3
Pick up your e-bike in Vancouver or get it delivered
